Contact Us

What is the difference between your prefinished and unfinished flooring?

Prefinished solid hardwood has been stained by a manufacturer, while unfinished is plain, unstained and unsealed.Prefinished comes with factory color and unfinished needs staining after it’s installed?

Why should I choose unfinished solid hardwood?

Unfinished can be stained to match your decor, you can choose between a matte, satin, semigloss or high gloss finish and wood is smoother to the touch. Down side: mild dust is produced even when dustless bags are used, all furniture must be out for at least 3 days (sanding, staining and drying).

Why should I choose pre finished?

Faster install, does not require a furniture move out or dry time. Down side: wood can have rough edges, thicker or thinner boards and uneven color.

Can I see the product at the warehouse?

Yes. You can check out samples.

How does moisture affect my hardwood flooring?

Moisture can be a villain, let's look at what can happen and how:

1st: winter and summer can bring different amounts of moisture in the air causing wood to expand and contract. While that is not a concern, too much can cause big visible gaps and once they form it’s a process to repair.
How to avoid: Always run your Ac/heat to control humidity.

2nd: frequent spills, pet accidents and mild unnoticed leaks, all these contribute to moisture absorption, although it has been sealed, small amounts of liquid will seep through seams causing color changes and raised corners.

How to avoid: immediately clean after a spill or pet accident and make sure the area can air dry.

What is the best way to clean my floors?

Most importantly Always follow the manufacturer's maintenance instructions. Aside from that, from our experience, a few drops of mild soap diluted into a gallon of warm water should clear floors. Now, if you have pets I do recommend alternating with bona, it leaves a thin film helping maintain clean floors longer.

How can I better protect my floor from early finish wear?

Avoid dragging furniture, heavy luggage and any abrasive cleaners such as vinegar or degreasers. Pets do play a role on the wear and tear, always keep nails trimmed, water and food bowls kept in waterproof areas or on rubber mats, cages preferably on a rug.

How do I maintain my hardwood flooring?

Same as above, also keep in mind that having too many area rugs can and will create marks on the floor, specially solid hardwood (unfinished or pre finished). Consider rugs only for very high traffic areas, that should avoid uneven discoloration (sun exposure and moisture levels).

Can I install hardwood flooring in a bathroom?

Yes, although I do recommend a waterproof type. A full bathroom is always a very moisture filled room, Tile or LVP is always a best choice.

Who moves all the furniture?

We do. For most flooring installs we move furniture side by side to avoid damage. The only scenario where furniture must be completely removed is on the sand and refinish.

What if my doors no longer close?

Before any and all installation, a preparation checklist is provided, that list includes several details and all steps of the process. One of them is how high or low the doors will sit depending on the thickness of carpet and wood. If the doors are too close to the current floor and new floors are thicker, the doors will need to be trimmed.

What about moldings?

Moldings are finishing touches. The installation can be done with or without moldings (under baseboards or wall moldings). There are two options, Quarter round which is a bit wider frequently used on LVP or laminate floors and Shoe Molding which is thinner, used on Solid and Engineered Hardwood. Keep in mind that those are caulked after install, they normally come with a white coat of paint or oak (stainable to match floors).

Will installers have to move my water heater?

No. Any and all flooring surrounding the water heater will be trimmed and installed around it.

What if the sub-flooring is damaged?

The subfloor can sometimes be damaged when removing Engineered hardwood (plywood or concrete), if that’s the case new plywood must be installed or concrete will need patching. Unfortunately this is inevitable when the old flooring must be removed (reason why a checklist expectation is always provided).

Do I have to remove my old carpet?

No. We provide the service. Removing carpet can be a difficult process since all tack strippers and nails must be properly cleared. Aside from that, old carpet and padding can hold allergens(disintegrated pad) and we are trained and equipped to handle that.

Do I need to supply anything?

As per the contract, a customer can Provide materials for the installation, such as the actual wood. I prefer to handle everything, it's much more convenient to the customer and to our installers.

How do I pick my floors?

There are several options out there, I do suggest narrowing down by need, durability and lastly color. Do I have pets? Kids? Is it a rental property? Do I want traditional/conventional floors? After that, it's important to set a budget, once all that is met focus on the color, that process makes the journey easier and less frustrating.

Do you supply the material?

I do. Using the above mentioned guide.

How do I schedule my service?

Please call us directly or send us an email.

What if I need to reschedule?

Any and all cancellations/scheduling must be notified at least 5 business days prior to starting. Any changes will appear on the flooring agreement.

Do you do financing for your clients?

I do offer financing through a few independent lenders, they will process requests as a personal loan, the amount necessary will be deposited into the account provided on the application.

How much will new floors cost me?

On an average new floors will cost between $5000/$10000 on a two story home, there are several details that can increase or decrease that price, it all depends on the type of flooring chosen and for what area.

Do you offer free estimates?

Yes. We have a dedicated pro to meet with you and discuss all details of the project.